SHIPPING & DELIVERY

We gladly accept orders from several countries across the globe. Available product lines, shipping rates and fees may vary depending on the delivery address for your order.

DOMESTIC SHIPPING

Shipping in India is free for orders above Rs 790. We ship to pin codes that are serviced by Bluedart.

SHIPPING SERVICE AND DELIVERY PERIOD

We use Bluedart for shipping all our products across India. Our experience with them has been positive and they serve most corners of the country. All goods are dispatched within 1-3 working days of the confirmation of your order and payment. Bluedart take ideally 1-4 days to deliver it to you from our warehouse in New Delhi after the goods have been dispatched. Delivery is deemed complete and title to the merchandise passes to you upon acceptance of shipment from the courier company. In case of any delay in the shipping of goods, we will inform you accordingly. Goods that are damaged or lost in transit are replaced completely free of cost as per our Returns & Refund Policy.

IMPORTANT

Within India, we deliver only to those pin codes that are serviced by Bluedart. We regret any inconvenience caused if your pin code is outside of the serviceable area. You can check the service availability on the checkout pages.

DELIVERY DATE CONFIRMATION

We commit to your order reaching you within 1-4 days after dispatch from our warehouse in New Delhi. However, please note that it is not possible for us to give you a guarantee for the delivery date as we have no control over unforeseen circumstances that may delay delivery after we have shipped the order. Do track your order directly on the "Track Your Order" page in the footer. You can use your order no. to track your shipment.

WRONG DELIVERY ADDRESS

We will not be responsible for wrong delivery due to incorrect and/or incomplete addresses given by the customer. We would request you to check your address in detail at the time of checkout. An incorrect address will incur a triple shipping cost as the package returns back to us and we then re-ship the same back to the corrected address.

Prices and shipping policy may change without prior notice.

INTERNATIONAL SHIPPING

We ship to the following countries:

U.S.A., United Arab Emirates, Singapore, Saudi Arabia, Hong Kong SAR, Australia, Malaysia, New Zealand, South Korea, Switzerland, Japan, Sweden, Brazil, South Africa, Bahrain, Kuwait, Qatar

SHIPPING INCREMENT

Shipping rates increase in increments of 0.5 kg/500 gms. You can estimate and view the total shipping charges on the checkout page.

VERY IMPORTANT

The prices reflected will include ONLY shipping and product price and is EXCLUSIVE of the customs & other duties. The necessary duties will have to be paid by the customer at the time of delivery. Please check the “Customs, Duties and Taxes” section below for more information.

SHIPPING SERVICE AND DELIVERY PERIOD

We use FedEx/DHL for international shipping of all our products. All goods are dispatched within 1-3 working days of the confirmation of your order and payment. FedEx takes ideally 7-15 days to deliver it to you after the goods are dispatched from our warehouse in New Delhi. Delivery is deemed complete and title to the merchandise passes to you upon acceptance of shipment from the shipping agency. In case of any delay in shipping of goods we will inform you accordingly. Goods that are damaged or lost in transit are replaced completely free of cost as per our Returns & Refund Policy.

DELIVERY DATE CONFIRMATION

We commit to your order reaching you within 1-3 weeks after dispatch from our warehouse in New Delhi. Please note that it is not possible for us to give you a guarantee for the delivery date as we have no control over unforeseen circumstances that may delay delivery after we have shipped the order. Do track your order directly on the "Track Your Order" page in the footer. You can use your order no. to track your shipment.

WRONG DELIVERY ADDRESS

Prices and shipping policy may change without prior notice.

CUSTOMS, DUTIES, AND TAXES

You are responsible for assuring that the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of India may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Duties & Taxes for International orders are additional and need to be paid by the customer directly to the shipping company at the time of delivery.

If you are sending a gift to someone and they refuse to accept the package, because they think it is being sent to them in error, then the package will be returned to us as undeliverable. By informing your gift recipient that they should expect a package you will help us ensure that they receive your gift. All import duties and taxes have to be paid by the recipient.

LIMITATIONS

For products shipped internationally, the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; you are responsible for ensuring that the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country.

PRIVACY

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

RETURNS & REPLACEMENTS

If you return a product to us, you will be the exporter from the destination country. Title and risk of loss, transfer to us upon receipt at our Company’s registered address of communication.

(Please visit our Returns & Refund Policy page for more details)